top of page

FAQ

1

2

"BUY" Steps

 

1) Follow the "Order" section to send us your order. 
2) You will receive an Invoice from us via email.
3) Pay for invoice within 48 hours (easily by clicking  "Pay Now" in     the invoice email)
4) Look forward to getting your item(s) at home!! \(^ O ^ )/


For Chinese speaking customers 如需用中文下單,請參考:
https://www.facebook.com/aniniintokyo/info/?tab=page_info

 

 

 

Order


All information is REQUIRED

 

Name - (Mail Recipient and Payer must be the same)

Email - (your contact email)

Subject - "Order"

Message -

1) Item#_______xQuantities______
Item#_______xQuantities______
(... as many lines as you'd like)
2) Email: _________________________

3) Phone#: (for customs use)____
4) Mailing Address________________
                        

* All the info above must match to your paypal account. We can only mail to the address shown in your transaction details.

 

  • Facebook Social Icon

Success! Message received.

3

​What does the price include?

Payment

& Shipping

Secure Ordering

& Payment Option

4

Cancellation/Change Order
 Returns 
& Refunds

After the payment has been made, cancellation and change of the order will NOT be accepted.

No refunds or exchanges.
Please make the payment only if you are agreeing to it.
 

All the listed prices include the item itself, Japan comsuption tax, domestic shipping, and service fee. You will receive an invoice with the international shiping cost. Please note that import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. 


After receiving your payment, we will buy & send your item(s) as soon as possible. It usually takes approximately 2-7 businese days in Japan for us to have your item(s) ready and sent. (We will inform you if it requires more than 7 business days in Japan). According to Express Mail Service (EMS), it takes average 3 days to send to North America.  For other delivery options, it may take longer. Therefore, please expect it will take totalabout 5-10 business days to receive your item(s). Please note that it can be delayed due to holidays, Customs, or other unpredictable factors .

When you receive the invoice from us, please make the payment via paypal within 48 hours to secure your order.

We accept Paypal only. It is a safe and quick payment method, and you are under the buyer's protection.

  • w-facebook

CONTACT US

aninijp@gmail.com
           https://www.facebook.com/aniniintokyo


080

© 2016 T.S. Company. All rights reserved.

bottom of page